Support

Answers to the common questions, and a form if yours is not here.

Common questions

I tapped the wrong button

Tap the other option under Today and the streak comes straight back. For an earlier day, open the Log with the calendar icon at the top right and tap that day. Change start date, at the bottom of Today, also clears a drink logged today.

My reminders are not arriving

Check that notifications are on for Extra Life in iOS Settings, then check the times in Extra Life's Settings. A Focus mode can hold notifications back. A day that is already logged gets no 9pm or morning reminder.

What happens if I delete the app?

If you are signed in to iCloud, reinstalling brings your log back once iCloud has synced, which can take a few minutes. Without iCloud, deleting the app deletes your log.

Why does Extra Life ask for full calendar access?

iOS only offers apps full access when they need to read events. Extra Life reads your events between 4pm and 8pm on your phone to name tonight's plan, and nothing else. It is optional.

What counts as a swap?

Anything you did instead of a drink: the gym, a walk, a snack, dinner, a cup of tea. Add your own in Settings and backdate them from the Log.